Cancellation & Refund Policy

Subscriptions

You can cancel your subscription at any time from your account settings, or by emailing support@getintentcast.com. Cancellation takes effect at the end of the current billing cycle: access remains active until that date and you will not be charged again afterwards.

Pay-As-You-Go & credit packs

Unused credits, and credits consumed by a search that failed due to a system error, are refundable in full within 14 days of the purchase date upon request to support@getintentcast.com. Failed searches also have their credits automatically restored to your balance.

How to request a refund

Email support@getintentcast.com with your account email and the date of the charge. Approved refunds are returned to the original payment method and typically appear within 5–10 business days.

Payments are processed securely by Paddle as Merchant of Record.