Cancellation & Refund Policy
Last updated: 3 October 2026
Subscriptions
Pro is a monthly subscription. You can cancel at any time from your account: open Account & billing in the app and click Manage billing. You can also email support@getintentcast.com. Cancellation takes effect at the end of the current billing month: your plan stays active until that date and you will not be charged again.
Refunds
Unused credits are refundable within 14 days of the charge. This applies to credit packs and to the most recent monthly charge of a subscription. Credits that were consumed by a search that failed due to a system error count as unused. When a refund is issued, the refunded credits are removed from your balance; for a partial refund, credits are removed in proportion to the amount refunded.
How to request a refund
Email support@getintentcast.com from your account email with the date of the charge. We reply to every request. Approved refunds go back to your original payment method and usually appear within 5–10 business days, depending on your bank.
Payments
Payments are processed by Dodo Payments, our Merchant of Record, which handles billing and applicable sales taxes. Prices include applicable taxes. We never see or store your full card details.